Shipping policy
Effective Date: 10th of June 2026
Processing Time
Orders are processed within 8-14 business days (excluding weekends and holidays) after payment is confirmed. You'll receive a shipping confirmation with tracking once your order ships.
Shipping Options & Estimated Delivery
- Tracked + Insured Shipping: 8-14 business days — $6.99 - FREE of orders over $70.00
Delivery estimates begin after your processing window, not at order placement.
Domestic Shipping
We ship to all 50 U.S. states via [CARRIER(S)]. Orders over $70.00 qualify for free standard shipping.
International Shipping
We do currently ship internationally. [If yes: International orders ship to United States. Delivery typically takes 8-14 business days. Customers are responsible for any applicable customs duties, taxes, or import fees.
Order Tracking
You'll receive a tracking number by email. Track your order at [CARRIER WEBSITE].
Lost or Delayed Packages
If your order hasn't arrived within 3 days of the estimated delivery date, contact us at contactvollata@gmail.com.
Incorrect Address
Please double-check your address at checkout. We're not responsible for orders shipped to an incorrectly entered address. Contact us immediately at contactvollata@gmail.com if you spot an error — we can only make changes before the order is processed.